Whoever chooses one of our yachts is certain to have come into contact with a competent and responsive after-sales network able to build and maintain a relationship based on reliability and effective solutions.
Owing to the strength and synergy of our industrial Group, we can make available selected partners and services that are tailor-made for every customer and for every type of boat. You can find assistance and support anywhere in the world provided by an outstanding team whose only goal is your total satisfaction.
We take care of it all. All you have to do is enjoy the sea at your leisure.
Our customers can count on a team of experts year-round to help solve any technical issues. They will get to work immediately to guarantee your cruise is safe and problem-free.
E.M.E.A. (EUROPE, MIDDLE EAST & AFRICA)
Ph. : +39.0543.474445 Fax : +39.02.70058589
LOW SEASON: 1st October – 30th April
MON-FRI : 8.30am-6pm (italian time)
SAT-SUN and HOLIDAYS : 9am-6pm (italian time)
HIGH SEASON: 1st May – 30th September
MON-SUN and HOLIDAYS : 8.00am - 8.00pm (italian time)
Ph. : +852.2632.7633 (Hong Kong Office)
MON-FRI : 9.00am – 7.00pm
MON-SUN : 9am - 6pm (italian time)
Ph. : +1.954.462.5527
Ph. : +1.877.525.4550
Fax : +1.954.462.5563
Ferretti Parts Warehouse
2217 Stirling Road, Building II
Dania, Florida 33312
MON-FRI : 7am - 4pm (italian time)
Ph. : +1.954.376.4818
Fax : +1.954.915.1946
The Group’s Service Points can count on over 8,000 components and parts available all the time even in the summer.The existence of decentralized warehouses at the premises of Dealers in the main areas of the Mediterranean and the USA guarantees rapid availability of spare parts.
The Platinum Selection programme is designed to enhance the quality and value of second-hand yachts, delivering previously owned boats in the best possible condition. To meet this goal, the Service Division performs thorough checks to evaluate the overall condition of a yacht and decide whether it can be given the status of certified Platinum Selection boat.
With this service, owners are ensured the availability of a series of original spare parts (e.g. shafts, props, rudders, shaft supports, etc.) delivered quickly and under special purchase conditions in order to facilitate cruising continuity with free delivery anywhere in the world.
The Ferretti Group technical training school guarantees that the world Service Network is constantly updated by developing the specific professional skills of the various sectors and by continually updating its training programme. The training sessions combine classroom lectures with visits and training in the shipyard and on board the yachts, allowing the technicians to see the various stages of the production process and maintenance of different systems.
Visit the dedicated website: serviceuniversity.ferrettigroup.com
The long-standing sessions for captains of Ferretti Group yachts that offer a detailed examination of topics concerning the daily running of a motoryacht. These meetings consist of an intensive programme that combines classroom training sessions with outdoor activities.
Visit the dedicated website: convergence.ferrettigroup.com